Support and onboarding
You should know how to reach us before you buy. This page lists the channels we use now and the support terms that are agreed in writing.
How to reach us now
- Booking form: demo and trial requests, answered by email
- Email: the address shown on the booking page
- Replies: we aim to reply within a few hours, at any time of day
Onboarding
- A discovery call to learn how your business runs
- A setup session to create customers, suppliers, items and the chart of accounts
- A check of your opening figures before the first live invoice
- A short session for each team member on the screens they use
Support terms
Reach us by email and chat. Response times and escalation are written into your terms before you pay, so you know exactly what to expect.
See it, then decide
Book a 20-minute demo slot, or request a free trial. We reply by email to confirm.